Based on 18 months of research from May 2015 to October 2016, through in-depth interviews with more than 200 global industry leaders, the State Street Center for Applied Research and project partner CFA Institute set out to answer one fundamental question: How can we leverage motivation to achieve better financial outcomes?
We combined the qualitative statements from these interviews with the findings from a survey of nearly 7,000 respondents: 3,600 individual investors and more than 3,300 investment professionals across 20 countries. Through this effort, we discovered a previously hidden variable with a statistically significant relationship to long-term organizational performance, client satisfaction and employee engagement. As in quantum mechanics, where a “hidden variable” is an element missing from a model that leaves the system incomplete, we find the same situation in investment management, i.e., there seems to be an intangible factor that has not previously been quantified.
Read the complete white paper at the link beneath Related Files